The purpose of this AUP is to comply with the relevant laws of the Republic; to specify to customers and users of our service/website what activities and
This document contains a number of legal obligations which you are presumed to be familiar with. As such, we encourage you to read this document
HostPortal respects the rights of our customers and users of our services to freedom of speech and expression; access to information; privacy;
HostPortal services/website may only be used for lawful purposes and activities. We prohibit any use of our website/network including the transmission,
storage and distribution of any material or content using our network that violates any law or regulation of the Republic. This includes:
Any violation of local and international laws prohibiting child pornography; obscenity; discrimination (including racial, gender or religious slurs) and hate
speech; or speech designed to incite violence or hatred, or threats to cause bodily harm.
Any activity designed to defame, abuse, stalk, harass or physically threaten any individual in the Republic or beyond its borders; including any attempt to
link to, post, transmit or otherwise distribute any inappropriate or defamatory material.
Any violation of Intellectual Property laws including materials protected by local and international copyright, trademarks and trade secrets. Moreover
HostPortal cannot be held liable if you make any unlawful use of any multimedia content accessed through the search facility provided by HostPortal
network, or otherwise available through access to our network, whether for commercial or noncommercial purposes.
Any violation of the individual’s right to privacy, including any effort to collect personal data of third parties without their consent.
Any fraudulent activity whatsoever, including dubious financial practices, such as pyramid schemes; the impersonation of another subscriber without
their consent; or any attempt to enter into a transaction with HostPortal on behalf of another subscriber without their consent.
Any violation of the exchange control laws of the Republic.
Any activity that results in the sale, transmission or distribution of pirated or illegal software.
Failing to respond to a request by a recipient of unsolicited mail to be removed from any mailing or direct marketing list and continuing to send unsolicited
mail following such a request for removal.
Where any user resides outside of the Republic, permanently or temporarily, such user will be subject to the laws of the country in which s/he is currently
resident and which apply. On presentation of a legal order to do so, or under obligation through an order for mutual foreign legal assistance, HostPortal
will assist foreign law enforcement agencies (LEA) in the investigation and prosecution of a crime committed using HostPortal resources, including the
provisioning of all personal identifiable data.
Threats to Network Security
Any efforts to attempt to gain unlawful and unauthorized access to the network or circumvent any of the security measures established by
Any effort to use HostPortal’s equipment to circumvent the user authentication or security of any host, network or account (“cracking” or “hacking”);
Forging of any TCP-IP packet header (spoofing) or any part of the header information in an email or a newsgroup posting;
Any effort to breach or attempt to breach the security of another user or attempt to gain access to any other person’s computer, software, or data
Any activity which threatens to disrupt the service offered by HostPortal through “denial of service attacks”; flooding of a network, or overloading
Any activity which in any way threatens the security of the network by knowingly posting, transmitting, linking to or otherwise distributing any
Any unauthorized monitoring of data or traffic on the network without HostPortal’s explicit, written consent.
Any unsolicited mass mailing activity including direct marketing; spam and chain letters for commercial or other purposes, without the consent of
Public Space and Third Party Content and sites
Our services also offer access to numerous third party webpage’s. You acknowledge that we exercise absolutely no control over such third party
HostPortal holds the right to block dangerous ports and Illegal activities through our backbone infrastructure at any time.
Access to public Internet spaces, such as bulletin boards, Usenet groups, chat rooms and moderated forums is entirely voluntary and at your own risk.
HostPortal employees do not moderate any of these services, or your communications, transmissions or use of these services. We do not undertake
any responsibility for any content contained therein, or for any breaches of your right to privacy that you may experience as a result of accessing such spaces.
The customer must comply with these guidelines at all times which can be obtained from other users of the newsgroup upon request, or from the group’s
The following are prohibited practices with regard to Usenet newsgroups and HostPortal reserves the right to delete and/or cancel posts which violate the
Excessive cross-posting of the same article to multiple newsgroups. [Some companies specify a number here and if you’d prefer to, you may well do so and
Posting binaries to a non-binary newsgroup.
Posting adverts, solicitations, or any other commercial messages unless the guidelines of the newsgroup in question explicitly permit them.
Unsolicited, Spam and Junk mail
Sending unsolicited bulk mail for marketing or any other purposes (political, religious or commercial) to people who have not consented to receiving
Operating or maintaining mailing lists without the express permission of all recipients listed;
Failing to promptly remove from lists invalid or undeliverable addresses or addresses of unwilling recipients or a recipient who has indicated s/he wishes
Using HostPortal’s service to collect responses from unsolicited e-mail sent from accounts on other Internet hosts or e-mail services, that violate this AUP
Including HostPortal’s name in the header or by listing an IP address that belongs to HostPortal in any unsolicited email whether sent through HostPortal’s
Failure to secure a customer’s mail server against public relay as a protection to themselves and the broader Internet community. Public relay occurs when
Unsolicited, Spam/virus Filtering
HostPortal reserves the right to examine incoming or outgoing mail to the extent necessary to determine if it is classified as spam.
Webmail and other web based email services made available by HostPortal are provided on an “as is” basis without representations, warranties or conditions
of any kind, and the customer acknowledges and agrees that HostPortal shall have no responsibility for, or liability in respect of, any aspect of the Webmail
services, including without limitation for any lost or damaged data or any acts or omissions of HostPortal. As webmail storage space is limited, some Webmail
messages may not be processed due to space constraints or message limitations.
Webmail is provided to individuals and for personal use only. Any unauthorised commercial use of the Webmail service, or resale of the Webmail service is
Protection of Minors
Privacy and Confidentiality
HostPortal urges customers not to reply to unsolicited mail or “spam”, not to click on any suggested links provided in the unsolicited mail. Doing so
Where the customer has authorized a minor to use any of the HostPortal’s services or access its websites, you accept that as the parent/legal guardian
HostPortal cannot be held liable for any business dealings you have with any third parties on the Internet, including any vendors, or advertisers found
Notice and Take-down Procedures
Customers are also notified of the content and procedures of the ISPA Code of Conduct which may be used against any Internet service provider who
Complaints and procedures
Please note that HostPortal cannot handle complaints concerning networks or users that do not have service contracts with us or our affiliates, or
In order for HostPortal to thoroughly investigate the complaint and take appropriate action, all complaints must be in writing, via fax or e-mail and
the origin of abuse or offence, including the website, full mail headers, relevant logfile extracts etc;
any contact details for the source of the complaint;
a brief explanation why the incident is considered to be an offence.
HostPortal discourages anonymous complaints being made via this service, and urges complainants to supply their name and contact details to us.
Action following breach of the AUP
In the case of a network, inform the user’s network administrator of the incident and request the network administrator or network owner to
In severe cases suspend access of the user’s entire network until abuse can be prevented by appropriate means;
In the case of individual users, warn the user; suspend the user’s account and/or revoke or cancel the user’s network access privileges completely;
In all cases, charge the offending parties for administrative costs as well as for machine and human time lost due to the incident;
Assist other networks or website administrators in investigating credible suspicions of any activity listed in this AUP;
Institute civil or criminal proceedings;
Share information concerning the incident with other Internet access providers, or publish the information, and/or make available the users’
Reservation and Non Waiver of Rights
HostPortal reserves the right to take action against any individuals, companies or organizations that violate any of the prohibited activities
HostPortal reserves the right, at its sole discretion, to act against other types of abuse not listed in this document and to investigate or prevent
HostPortal reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorized attempts to tamper
HostPortal reserves the right to suspend, revoke or cancel HostPortal’s services to the customer/user if the safety and integrity of HostPortal
HostPortal reserves the right to remove any information or materials in whole or in part, that, in HostPortal’s sole discretion, is deemed to be
HostPortal does not undertake to guarantee the security of any data passing through its networks. Although HostPortal will provide a “best effort”
HostPortal does not waive its right to enforcement of this AUP at any time, or prejudice its right to take subsequent action, should HostPortal fail,